The couple who got terrible service yet made a golden gesture to the waiter!
There are times when you want to walk out with your partner have a heavenly experience into the company of each other. This is the time when you plan to spend the evening together and make it perfect. But not everything goes as per planned.
Steven and Makenzie Schultz were celebrating their sixth marriage anniversary and had a sushi dinner planned for their special day. So they went into the restaurant in hopes of getting the perfect food and time. But turned out that they had to wait for 20 minutes for the water to arrive as well as almost 40 minutes for the food to be served to them! While other customers were having a gala time cursing the waiters and blaming the slow service of the restaurant, the couple was eyeing on the waiter and wondering how the man was handling so much of work. The single waiter was attending to almost 12 tables and a bar. The waiter was running like crazy and making all the efforts to be nice to people!
Steven and Makenzie Schultz did have a hard time waiting for their food but being waiters themselves in the past, they knew what the waiter was going through. So they left a special note on the bill as well as treated the waiter with a special gratuity.
Makenzie shared a Facebook post uploading the picture of the bill and saying that they had a tough time waiting for the food and the aura wasn’t so positive enough. But the bill said that they paid 100$ gratuity to the waiter on a bill of $66.65 bill because they had been waiters before and knew how tough the situation was for him. The waiter was running like crazy and so the note “We’ve both been in your shoes. Paying it forward.”
his shared note:
So here’s the deal. Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible. But, it was very obvious that the issue was being short staffed, not the server.
He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle! As I sat there and watched him run back & forth and apologize for the wait, I said to Steven… Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips.
Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I’m not posting this for a pat on the back. I’m just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from.